Privacy Policy tekan88
tekan88 takes our responsibility for protecting your personal information seriously. This Privacy Policy clearly explains how we manage, store and protect your data as a registered player on our platform.
Our Commitment
Why Your Data Is Safe With Us
Every security measure we implement is designed to ensure your personal information never falls into the wrong hands.
Multi-Layer Data Encryption
All your personal data and financial transactions are protected with 256-bit SSL encryption technology. This means every piece of information you send to us is converted into code that cannot be read by outside parties.
Account Privacy Guaranteed
Your login credentials — including your username and password — are never shared with any third party. Access to account data is granted only to authorised personnel.
Secure Data Storage
All data is stored on servers protected with strict access controls. Our systems undergo regular security reviews to ensure there are no vulnerabilities that could be exploited.
KYC Identity Verification
Our KYC (Know Your Customer) process ensures that only genuine players aged 21 and above can register. This protects all users and maintains the integrity of our platform.
User Control Rights
You have the right to request access to, correction of, or deletion of your personal data at any time. Contact our support team and we will process your request within a reasonable timeframe.
Licensing Compliance
tekan88 operates under an international licence and complies with all data privacy requirements set by regulatory bodies. Each of our policies is reviewed regularly to remain current.
Important Notice: This Privacy Policy takes effect from 1 January 2026. Continued use of the tekan88 platform after this date means you agree to the terms stated in this document. Please read carefully before using our services.
1. Introduction and Scope of This Policy
This Privacy Policy is issued by tekan88 ("we", "our platform") and applies to all users who register an account, make a deposit, use gaming services or interact with any part of the tekan88 website.
This document describes the types of personal information we collect, the purpose of that collection, the parties who may receive such information, the data retention period and the rights you have as the data owner. The scope of this policy covers all channels of interaction with tekan88 — including the website, live chat support and email communications.
By registering a tekan88 account, you confirm that you have read, understood and agreed to this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our platform.
2. Personal Information We Collect
tekan88 collects your personal information through several means — directly from you during registration, automatically through website usage, or from trusted third-party sources.
Information you provide directly:
- Full name as stated on your identity card (MyKad) or passport
- Date of birth for age verification purposes (21 years and above)
- Active email address for account communications
- Mobile phone number registered in Malaysia
- Payment method information (Touch 'n Go, DuitNow, FPX, ShopeePay, or crypto account)
- Copy of identity document for the KYC process when required
Information collected automatically:
- IP address and general location data (country / region)
- Web browser type and operating system of your device
- Gaming session information — betting records, deposit and withdrawal history
- Cookie data and website access logs
- Time and duration of activity within the account
3. Purpose of Personal Data Use
Every piece of information we collect is used for legitimate and specific purposes. The table below describes the legal basis and processing purpose for each data category:
| Data Type | Purpose of Use | Processing Basis |
|---|---|---|
| Registration information | Player account creation and management | Contract performance |
| Identity verification data | KYC compliance, fraud prevention & anti-money laundering | Legal obligation |
| Payment information | Processing of deposits and withdrawals | Contract performance |
| Gaming activity records | Transaction records, internal audit, bonus & VIP tracking | Legitimate interest |
| Technical data (IP, browser) | Account security, fraud detection, website performance | Legitimate interest |
| Email address & phone number | Support communications, account notices, promotional information (if agreed) | Consent / contract performance |
4. Sharing of Information With Third Parties
tekan88 does not sell, rent or disclose your personal information to any third party for marketing purposes without your explicit consent. However, there are certain circumstances where sharing information is necessary to ensure our services function properly and comply with the law:
- Technical service providers: Technology partners who help us operate the platform, including server hosting providers and anti-fraud systems. They are bound by strict confidentiality agreements.
- Payment processors: Payment gateways used to process deposits and withdrawals via Touch 'n Go, DuitNow, FPX, ShopeePay and crypto only receive the information required for the relevant transaction.
- Regulatory bodies and authorities: We will disclose information when required by law, court order or official request from regulatory bodies under our international licence.
- Anti-money laundering: In line with AML (Anti-Money Laundering) requirements, certain information may need to be shared with the relevant financial authorities.
5. Data Retention Period
tekan88 retains your personal data for as long as your account is active or as long as it is needed to provide services to you. After account closure, certain data may still be retained to fulfil legal obligations, resolve disputes or enforce our agreements.
- Financial transaction records are retained for the period specified by international licensing requirements and AML regulations
- KYC information and identity documents are retained in accordance with applicable legal requirements
- Customer support communication logs are retained for a reasonable period for quality and audit purposes
- Technical data such as IP logs and gaming sessions are retained for a security period set internally
When data is no longer needed for the stated purposes, we will delete or anonymise it in a secure manner.
6. Your Rights as a Data Owner
As a tekan88 user, you have the following rights regarding your personal information. To exercise any of these rights, you may contact our support team via 24/7 live chat or email at [email protected]:
You may request a copy of all personal information we hold about you.
If your information is inaccurate or incomplete, you may request a correction.
Under certain circumstances, you may request that your personal data be deleted from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
7. Cookie Policy
tekan88 uses cookies to improve the user experience on our website. Cookies are small text files stored on your device when you visit our website.
- Essential cookies: Required for basic website functions such as login and game sessions. They cannot be disabled.
- Performance cookies: Help us understand how users use the website so we can improve it.
- Preference cookies: Store your personal settings such as language and display preferences.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the tekan88 website.
8. Technical and Organisational Security Measures
We implement a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction:
- End-to-end encryption using 256-bit TLS/SSL protocol for all data transmissions
- Role-based access control — only staff who require access to specific data to perform their duties are granted permission
- Continuous security monitoring and intrusion detection system (IDS)
- Two-factor authentication (2FA) available for player accounts
- Regular security audits conducted by internal and external security teams
- Encrypted data backups stored at secure, separate locations
9. Privacy Policy Amendments
tekan88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the way we conduct business. Any significant changes will be communicated to you via a notice on the website or an email to the address registered in your account.
The effective date of the latest version of this Privacy Policy is 1 January 2026. We encourage you to review this page periodically. Continued use of tekan88 services after any amendment takes effect means you accept the updated terms.
10. Contact Our Privacy Officer
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
- 24/7 Live chat: Available directly from the tekan88 website in Malay and English
- Email:
Our support team, operating 24/7, will assist you with any privacy and data protection enquiries. We aim to respond to every enquiry promptly and professionally.
FAQ
tekan88 Privacy FAQ
Answers to the most frequently asked questions about data protection and privacy on our platform.
tekan88 does not sell or rent your personal information to third parties for marketing purposes. We only share data with service providers involved in operating our platform (such as payment processors and security systems), and only the information needed for those purposes is shared. All our service partners are bound by strict confidentiality agreements.
You can contact the tekan88 support team via 24/7 live chat or send an email to [email protected] to request data deletion. Please include your username and registered account email in your request. We will process the request in accordance with our internal procedures, subject to certain legal obligations that may require us to retain some data for a specified period.
During registration, you need to provide a username, password, email address, mobile phone number and date of birth. The date of birth is required to verify that you meet the minimum age requirement of 21 years and above. For full KYC (required for withdrawals exceeding certain limits), a copy of your MyKad or valid identity document may be requested.
tekan88 does not store your full bank account or e-wallet details directly in our systems. All financial transactions via Touch 'n Go, DuitNow, FPX, ShopeePay and crypto accounts are processed through secure, encrypted payment gateways. We only retain transaction records (such as amount, date and method) for audit and customer support purposes.
The tekan88 platform uses 256-bit SSL encryption for all data communications. Our systems monitor suspicious login activity and will notify you by email if there is an access attempt from an unrecognised location or device. We also provide a two-factor authentication (2FA) option for an additional layer of security. You are also encouraged to use a strong and unique password for your tekan88 account.
Yes, you have the right to request access to all personal information we hold about you. This includes account profile information, transaction records and support communication logs. Contact our support team via live chat or email with your written request. We will endeavour to fulfil the request within a reasonable timeframe and in a usable format.
Start Playing
Ready to Play at tekan88?
With secure data protection, a full range of local payment methods and 24/7 support in Malay, tekan88 is a platform you can trust.